Hello daveninja32. We appreciate you visiting and posting on the Xfinity Forums. I can assist with reviewing your account pending payments and determine the amount scheduled for payment. At this time, we have not declared any issues with payments received via our website. To get started, please send me a private message and include your full name so I can access your account. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me.
Hello daveninja32. Thanks for private messaging me and allowing us to discuss your situation. Due to elapsed time with no private message response, this thread has been locked. If you still need assistance with the matter, feel free to respond via private message or create a new post and our team would be more than happy to help you again.