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Paid in full collections

Regular Visitor

Paid in full collections

My question is how do I have a paid if full collection removed from my credit report? This has really stressed me out . I never received anything by mail saying my account was going to collections in the first place and now my credit has been damaged greatly. I saw the account on my credit report that I get monthly 12/15/17 and payed the balance by 12/22/17. Any help would be appreciated
Official Employee

Re: Paid in full collections

Hi Mylinda2,

 

I'd be more than happy to help address your billing concerns. To protect the privacy of your account, please send me a private message verifying your first and last name, the phone number, street address, and the account number associated with your services. To send a private message click on my name "ComcastChe", then click private message me.