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PACKAGE SWITCH WITH NEW SERVICE

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PACKAGE SWITCH WITH NEW SERVICE

Just ordered Comcast TV and INternet package for my parents offer was 44.99 for TV/INternet  speed 50 and 10 + channels. checked bill and packeage and it was switched to triple play for 133.00 a month!!!!  I called and used the chat and everyone acts like they cant change it. Is this a scam? I want the package I ordered, How do I ghet someone to help me?

Official Employee

Re: PACKAGE SWITCH WITH NEW SERVICE

Hello, LISAVEGAS. I want to look into this billing issue for you. 

Can you please private message me your full name? Thank you for posting to our forums. 

To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side. 
 


I am an Official Comcast Employee.
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