Contract ended in April and bill jumped way up! In May downgraded to have only internet. Returned the tv box/remote to Comcast. However, I'm still being overcharged for services and equipment I no longer have? Last 3 months of this? Can't get thru on the phone?? HELP
Greetings, @JLinX! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear of the issues you are having with your billing. I know how frustrating it can be to get overcharged, especially during times like these. I would like to have a look into the account to see what's going on. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.