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Outage and bill adjustments

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Outage and bill adjustments

With this latest outage, how is it possible to request a bill credit for such an inconvenience as this?  Almost two days without internet, I rely on cameras, etc.  Very unsatisfactory service for the substantial amout being paid monthly.

Expert

Re: Outage and bill adjustments


@bmh23 wrote:

With this latest outage, how is it possible to request a bill credit for such an inconvenience as this?  Almost two days without internet, I rely on cameras, etc.  Very unsatisfactory service for the substantial amout being paid monthly.


When you have an outage like that after your service is restored call and ask for the credit.


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