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Outage / Loss of Service

Frequent Visitor

Outage / Loss of Service

Yesterday, 2/7/2020, at 3PM Comcast stopped in Southeastern Mass -- No internet; no tv; no telephone. Service was out for hours. I expect that Comcast will reimburse us and that reimbursement will be reflected in our next bill.

Diamond Problem Solver

Re: Outage / Loss of Service

Normally, you’d have to call in or use the live chat for credits for outages, it’s not automatic

I am a Retired Official Comcast Employee
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