Hello, jenniferherd! Thanks for reaching out to you. I know how important it is to receive the equipment you are expecting within a reasonable time. I would love to look further into this situation and get you a proper status update. Please send me a private message with your first and last name so I can assist.
To send a private message, click my name "ComcastTambrey", then click "send a message".
jenniferherd, as I have not heard back from you in some time, I have closed this thread to further comments. I hope you were able to receive your xFi Pods without issue, but if you still need assistance, please feel free to start a new thread.