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One Time Fee

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One Time Fee

I received a one time fee of $19.99 for Trolls never made that purchase. Please credit account. Also with COVID19 how can you increase my bill an extra $20.00. Comcast is killing me on your prices.

Official Employee

Re: One Time Fee

Hello Michaelblackler. 


I can take a look at your bill in regards to the movie charge. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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