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Old Account

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Old Account

I can not sign into my acct. When i try my old address shows. Even worst it reads that i owe over $200. Phone Automated system has always given the right info, correct address and correct balance for over 2 yrs. so for yrs ive paid through auto system. Could this pls be fixed. And i dont owe a bal. from old address i pay my bills. Jjust made a payment... in full on my acct., through phone auto system.
Official Employee

Re: Old Account

Greetings, kindokamara1! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear that you are having issues with the old address still being linked to your login. I can certainly have a look into this. Can you please send me a PM with your first and last name so I may further assist you?


To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

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