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New plan

New Poster

New plan

 I Upgraded to a higher internet speed package. When i was on the phone with the person who helped me with plan; the call ended on his side and i see now that it is pending on my account here online but i am unsure as to when it will take affect.

Official Employee

Re: New plan

Hello Marvexcel. 


I can explain and take a look at your bill. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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