Hello, I signed up with Xfinity today and upon checking out at the very end it was asking for a credit check so it asked for my SSN#. Thinking I had the right SSN# plugged in I soon came to realize it was incorrect. Everything went through and eventually, I'm getting my connection and tv boxes, so what does that mean now? Can I change it to the correct one so I’m not falsely using someone else’s information...
I'm not sure if it's going to use whatever SSN# was plugged unless paying bills manually override the usage of that information I just want to know. Also when it asked me the first time it never did ask again after that even after refreshing the page because I wanted to make sure I have the plan I wanted it never did ask so I'm not sure if it was saved.
I'd like to know as much as possible and if this is going to affect me in, either way, tech guy will be here on Thursday.
Hello, AdrianV20! We really appreciate you reaching out to us here on the forums for help with your new services. I definitely understand your concern with this kind of mix-up and I'd love to look further into this with you to get it sorted out. Please send me a private message with your first and last name, as well as your service address so I can assist.
To send a private message, click my name "ComcastTambrey", then click "send a message".