My internet contract expired, and a new promotion was offered for a 2-year contract for internet and TV including HBO, Showtime, and Cinemax. When I went to sign up, it said HBO was included for 24 months, and the others for 12 months. I'm an avid HBO subscriber, so this was my deciding factor in going with the plan. Come to find out after completing my order, HBO isn't on there! I went back and realized that the option for HBO was a dead link, and I could not select it. I have talked to multiple customer service agents and they are refusing to honor it--- this is false advertising at its finest, or worst in my case. I took screenshots of every step along the way to show what I mean. They should honor the 24 month HBO subscription, since it is plainly written. It's not my fault that they messed up.
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