You folks were extremely helpful in assisting me with getting my mother's bill under control and now I'm hoping that you can help me as well.
I just received my November bill and unfortunately it's gone up again, so I'll need to downgrade my service. I'm currently on a Triple Play package, but frankly I don't use the phone portion of the service. I only took that because without it, the price would've been higher for a Double Play package.
I'm hoping to hear from someone that help me out soon!
Solved! Go to Solution.
Hello, KeithN172. Thanks for reaching out to us on the forums. I know it can be frustrating when the bill seems to be going up. I would like to look into this for you. Can you please send me a PM with your first and last name?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
I'm glad I was able to assist you, KeithN172. If you ever need further assistance don't hesitate to reach out to us.