Can a Comcast Retention Specialist help me negotiate a new contract to lower my bill which just went up? Thanks.
Hello, monk07! Welcome to the Xfinity Forums!
We would absolutely love to look over the available promotions in the area with you and see if we can get you into a more fitting service plan. Please send us a private message with your first and last name as well as service address so we can assist.
To send a private message, click my name "Comcast_Support", then click "send a message".
Someone was helping me with looking into options for lowering my bill but since a while I haven't managed to contact this peson. Could you please take another look?
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Cut the cord, you don't need cable as much as you think. Internet only with a choice stream service or 2 is more than enough content. I plan to next year since the most recent increases came with no advanced notice even though their policy promises to inform customers first. For reference, you can get internet only fiber for as little as $40-$50 a month taxes included in the Chicagoland suburbs. I'm out xfinity, enjoy shooting yourselves in the foot.
Hello @monk07, thanks for reaching back out to us in regard to making changes to your account. We appreciate you wanting to continue service with us. I'm sorry we have not gotten back to you but I would love to finish assisting with everything. Can you please send me a private message including the full name as it appears on the account and your full name if different?
To send me a Private Message, please click my name “ComcastAmira” and click “send a message".