I have changed my plan 10 days ago and am already using the new plan. However, my billing still reflects the old plan. According to some questions in this forum, it seems I am one of the people who are waiting for a long time. Can you fix this problem?
Hi there, @Donggun.
I would love to check into your account. This might be because we bill 1-month advance. Can you please private message me your full name? Thank you for posting to our forums.
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.