My bill over the years has increased annually and its frustrating to say the least as I am on a fixed income ( Disability ) and Comcast seems to welcome new customers with very satisfying deals while the loyal customers get penalized for paying on time and staying with you. Is there a promotion for me that would be satisfying and just? I like the service but It's getting dofficult to pay what Im paying now for just internet. I like my plan, but its jumped nearly $30 for the exact same plan.
Ravenartist, thank you for taking the time to reach out to us here on the forums! I'm happy to help out with the bill, I get how important it is to have a manageable monthly rate. Please send me a PM with your first and last name to get started!