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My account was paid by an unrecognized credit card. Who paid my bill?

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My account was paid by an unrecognized credit card. Who paid my bill?

I received an email that my bill was paid in full. The amount is correct but the 'last four' numbers listed in the email do not belong to any cards that I own.

 

I have not used a credit card to pa my bill. I have always used electronic bill-pay through my bank.

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Problem Solver

Re: My account was paid by an unrecognized credit card. Who paid my bill?


@davidyoung8405 wrote:

I received an email that my bill was paid in full. The amount is correct but the 'last four' numbers listed in the email do not belong to any cards that I own.

 

I have not used a credit card to pa my bill. I have always used electronic bill-pay through my bank.


Are you positive the email was from Comcast and not PHISHING?

https://customer.xfinity.com/help-and-support/internet/comcast-verified-email

https://internetsecurity.xfinity.com/help/report-abuse

 

You should log in to your account (not by clicking ANY links in the email) and check your bill.

 

Joe V
(not a Comcast employee, just another paying customer)
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Gold Problem Solver

Re: My account was paid by an unrecognized credit card. Who paid my bill?


@davidyoung8405 wrote: ... The amount is correct but the 'last four' numbers listed in the email do not belong to any cards that I own. ...

Please see the discussion at https://forums.xfinity.com/t5/Billing/Not-my-credit-card/m-p/3323720#M125393 and especially the example at https://forums.xfinity.com/t5/Billing/Not-my-credit-card/m-p/3323841#M125412.