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My Xfinity contract is expiring, looking to renew at same or better price

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My Xfinity contract is expiring, looking to renew at same or better price

Hi, I have the 250 Mbps internet only contract and it is expiring on the 7th this month.

 

I really want to keep the previous deal of $49.99 per month or a lower price even if the speed has to be lowered.  We are students living in an apartment and it is difficult for us to afford the increase in the bill. 

 

Please let me know if there are better deals available. I checked the "My Plan" page and it seems that I was automatically signed up for a more expensive bill that will cost $69.99 effective Sept. 7.My Plan.PNG

 

 

Thank you!

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Expert

Re: My Xfinity contract is expiring, looking to renew at same or better price


@rruan wrote:

Hi, I have the 250 Mbps internet only contract and it is expiring on the 7th this month.

 

I really want to keep the previous deal of $49.99 per month or a lower price even if the speed has to be lowered.  We are students living in an apartment and it is difficult for us to afford the increase in the bill. 

 

Please let me know if there are better deals available. I checked the "My Plan" page and it seems that I was automatically signed up for a more expensive bill that will cost $69.99 effective Sept. 7.My Plan.PNG

 

 

Thank you!


The additional expense is Blast Pro at $30, which makes you paying the $69.99.  Otherwise,  you'd be paying $39.99.  You might want to request removing Blast Pro.


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Official Employee

Re: My Xfinity contract is expiring, looking to renew at same or better price

Hello rruan, the information that (Again) shared is correct. If you'd like to look into other options so that we can get your rate down to the $49.99 rate I am more than happy to help. For further assistance please send me a private message including the full name as it appears on the account and your full name if different? To send a Private Message, please click Comcast_Support” and then click “send a message. 


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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