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My Comcast bill is outrageously high as it has more than doubled

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My Comcast bill is outrageously high as it has more than doubled

My promotion expired and my bill has more than doubled to include a pro rated fee, which I had no knowledge of. This is highway robbery, and I can not afford this type of bill with my pension. This should’ve been explained to me when they were selling me their service. What a ripoff!!! I have been a loyal customer and this how you treat me?
Official Employee

Re: My Comcast bill is outrageously high as it has more than doubled

Hi, Chynajp - I can check what promotions we have in your area. Please send me a private message and include your full name, the account holder's name and address as it listed on the billing statement, a phone or an account number. Click on my name ComcastElla, then click Private Message Me.