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My Base package went up by over $30xx during contract!!

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My Base package went up by over $30xx during contract!!

Hi, 

My base package "X1 premier triple play" went up by over $30.xx  during the 24 month period contract.    I'm frustrated after calling customer service and the call center just repeated a rediculous message without any sense at all over and over and wasted my time on hold.      I saw another forum here where the comcast employee clearly explained that unless there's a upgrade/change requested or there's a fee or other change, there's no reason for the base package price to change.    If that's the case , there's no value for the contract.    here's the other link :   https://forums.xfinity.com/t5/Billing/Two-Year-Agreement/td-p/3233760

 

The customer support personnel was so horrible and in spite of asking for the supervisor, i was put on hold and hold again.   So much for a being a loyal customer for 20 years. 

 

How do I resolve this?

 

Thanks