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Matching Pricing / service/ Speed

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Matching Pricing / service/ Speed

Do not understand why I just lost 1 hour of my day asking for matching pricing/features and only thing I recieved was, "this is all the packages we offer"  sorry.  


Which to me meant keep paying the high rates and we will continue you to not deliver what is available. 

concerned Customer. Screen Shot 2018-12-13 at 4.41.05 PM.png




Re: Matching Pricing / service/ Speed



Thank you so much for posting your question here in the Xfinity Forum. I am happy to address your concerns about "price matching". Unfortunately, at this time we do not offer a price matching program. 


I can tell you that in your area we do have some fantastic deals based on the services available in your area. You can view all available packages and promotions available to you here:


Please let us know here if you have any questions about the packages you find or if you need anything else. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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