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Major increase in bill

Contributor

Major increase in bill

I am a senior who has been with Comcast for 4 years. Was paying $118.37 per month for TV and Internet. Now I get a new bill for $175.22. Are you -------- kidding me? All my tv package is commercials and sports I dont watch.

Contributor

Re: Major increase in bill

Its a pain but if you call and talk nice and get lucky they will try and work with you. Got my bill back to close to where it was for 2 years. Its too bad one has to go thru this every 2 years.

Official Employee

Re: Major increase in bill

Hi shipper50, thank you for your update. I have responded to your private message.

 

Thank you 

 


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Major increase in bill

Hi Shipper0, I have responded to your private message.

 

 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: Major increase in bill

Hi Shipper,50, thank you for working with me through private message and please reach back out if you need assistance.

 

Thank you 

 

 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!