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Loyalty department contact

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Loyalty department contact

Hello - I'm trying to reach someone aside from regular custoemr service about the big increase in my bill. I have in the past but now can not find the direct number to this department. Can you provide or help me through here?

Official Employee

Re: Loyalty department contact

Hi lups,


I can help you out here, no need to call in. I have access to the same promotions they do. In order assist you, please send me a private message verifying your first and last name, the phone number, street address including city state and zip code, and the full account number or phone number associated with your services.


To send a private message click on my name "ComcastChe", then click private message me.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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