Community Forum

Lowering My Bill

Regular Visitor

Lowering My Bill

I have been a customer for a couple years now and my bill just went up by almost 40%. Is there a way I can bring that back down a little bit? The service has been great, and probably better than I really need, but I can't justify my bill almost doubling for the same service.

Official Employee

Re: Lowering My Bill

 Hello, and thank you for reaching out to us. I would be happy to check and see if there are any available promotions for you. To protect the privacy of your account, please send me a private message verifying the first and last name on your account, street address including city, state, and zip code (apartment number if one on the account), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.