Community Forum

Lower price services

Regular Visitor

Lower price services

I've checked that my bill goes up too much.

I need a help to lower my bill, but on the website it only offers as package.

Is there any way to have internet only offer?

Problem Solver

Re: Lower price services


@letsbe wrote:

I've checked that my bill goes up too much.

I need a help to lower my bill, but on the website it only offers as package.

Is there any way to have internet only offer?


If you search this Community Forum you'll find many threads with info on how customers downgraded to internet only service.

Joe V
(not a Comcast employee, just another paying customer)
Official Employee

Re: Lower price services

Hello @letsbe, thanks for reaching out to our Forums! I definitely understand how important it is to have a manageable bill. I apologize for any inconvenience you have experienced with this thus far. I'd love to have the opportunity to assist and review Internet-only promotions with you. I see you have already sent me a Private Message and I will respond promptly. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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