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Life threatening emergency

New Poster

Life threatening emergency

My husband is a disabled veteran and uses our internet for quick contact to his doctors and medical staff. I tried to make an arrangement on our bill but for some reason it didn’t select the right day that were paid on. I tried to select the 28th June and instead it did the 22nd June. Now with no way to pay the bill I’m afraid our service are gonna be disconnected and he won’t have his lifeline that he NEEDS. HELP please!!
Official Employee

Re: Life threatening emergency

Hi, Gods_Soldier! Welcome to our community! I'm happy to help and check your payment arrangement. Could you please send me your first and last name in a private message? Click on my name ComcastElla, then click Send a message.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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