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Latest rate increase

New Poster

Latest rate increase

Like to know why Xfinity finds it necessary to raise their rates for basic TV every year.  Just got another 9.7% increase on my January statement. Am now paying almost 3 times more per month than I was just 10 years ago, but still have the same program and channel options. I guess it's a one way street with all telecommunication companies. Profits first, customer satisfaction last.

New Poster

Re: Latest rate increase

Xfinity has chosen not to respond to this question. Please explain.
New Poster

Re: Latest rate increase

Xfinity has chosen not to respond to the latest rate increase. Nor does the "forum" Q & A seem to provide any answers. Is this according to PUC requirements and does it really represent any concern for Xfinity customers??