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Late fee for stolen credit card

New Poster

Late fee for stolen credit card

My credit card number was confiscated and I had to change my auto payment to my new credit card, and I was charged a late fee. Can I be credited this fee back to my account?
Official Employee

Re: Late fee for stolen credit card

Hi, Lukeludu82! Thank you for posting! I'm sorry to hear that your credit card got stolen and I can check what we can do you for in this situation. Please send me a private message and include your full name, the account holder's name as it's listed on the billing statement. Click on my name ComcastElla, then click Send a message.  

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