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Late Fee

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Late Fee

Hi. I just paid a late fee for my internet. Is there any way to get the charge reversed? Xfinity usually sends me a notification to let me know when the payment due date is through email, but I didn’t get any notification in September. So I totally forgot to pay for it until now.....

Expert

Re: Late Fee

 


@sesgg wrote:

Hi. I just paid a late fee for my internet. Is there any way to get the charge reversed? Xfinity usually sends me a notification to let me know when the payment due date is through email, but I didn’t get any notification in September. So I totally forgot to pay for it until now.....


Doubtful they will remove the charge.  You can find a copy of your statement online in PDF form under My Account.

 

You might want to consider setting up a notification in a calendar for the date your statement usually comes through in email to remind you.


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