Could an official comcast rep invite me to send them a PM? I sent 2 already and then learned you are not supposed to send PM unless invited to do so.
Hello @pgapromex, thanks for reaching out to our Forums! I apologize for the delay and I definitely understand how alarming it may be to notice a sudden increase in your monthly bill. When a promotion is set to expire, we do send notices on bills before the expiration, so I can absolutely double-check on that. I can also assist you with this billing increase concern as well as check for any available promotions.
I have responded to your private message and look forward to your response.
@pgapromex, I'm delighted I was able to assist you with repackaging into something more fitting. Please be sure to reach out to us for any future issues or concerns, we're here to help.
Thanks and we appreciate you being the best part of Comcast.