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Internet Price

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Internet Price

about 10 days before, I signed up for a one year Xfinity internet contract. Now I realized that $50 is alittle too much for me to pay and talked to customer service if it can be lowered. It was not helpful and I was told that Ihave to pay $100 penalty to disconnect. May someone help me please. Thanks

Official Employee

Re: Internet Price

Hi there, gh1937. 


I would love to help you and improve your experience. Let me pull your account up. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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