In October 2019 I signed for Internet Essential plan, everything was perfect until January 2020 when my bill increased to $37.95. I called and chat with a billing specialist and they promised that my next bill will be back to regular Essentials $9.95 price not 37.95 . Could you please check my account and let me know what is going up..? This month my bill is $68.03 😞
Hello Henry68. Thank you for visiting and posting on our Forum. I can help review your account and determine the status of your offer, but we have special team for Internet Essentials support, that I can give you the contact information. Please reach out to me via private message and include your full name so I can assist you.