Community Forum

Increase in monthly billing

New Poster

Increase in monthly billing

I received my January bill and was surprised that the amount had increase from $213.23 a month to $234.16 a month; an almost 10% increase!!!

I'm retired on a fixed income and am concerned that such an increase on a monthly basis is too much for me to handle.  I have been a customer of Comcast for several years now and would not want to make a change if possible.

 

Please advise if there is anything that you can do for me with regard to this mater.

 

Thank you very much for your assistance in this matter.

 

Bob Otani

account# <EDITED>

 

 

Bronze Problem Solver

Re: Increase in monthly billing

Thank you for using the Xfinity Forums for your concern. I understand the importance of saving money and I would like to look for any available promotions for you. Please send me a private message verifying your full name exactly as it's listed on the billing statement. To send a private message click on my name, then click "Send a message".


I am a Retired Official Comcast Employee and no longer actively support the Xfinity Forum.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!