In May, I moved apartments and was charged a $23 “balance transfer” for unpaid fees (according to my bill in June) despite having auto-pay and never having missed a payment.
The price of my package then went back to normal for July and August, but my September bill has brought another $20 increase without explanation.
I have an Internet/Basic TV package that I was essentially forced into because there were no cheaper Internet-only packages. I’d really like to know if there is now a cheaper Internet-only package, since my original package has been increased -
PLEASE respond back. I’d either like my charges back to normal or a cheaper Internet-only package I kept getting denied.