Community Forum

Incorrect info on recent billing.

Highlighted
New Poster

Incorrect info on recent billing.

 

I need to point out incorrect information posted on this month's bill.

 

"Additional information Pricing Update: The monthly charge for the Broadcast TV Fee communicated on the recent "Important Information Regarding Xfinity Services and Pricing" notice has been reduced. Your current billing statement reflects the lower monthly fee."

 

This is incorrect. The Broadcast TV Fee was increased by $4.35.  How was this missed by folks who edit your billing statements?