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I was misquoted a price when I signed up

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I was misquoted a price when I signed up

I was misquoted when I signed my contract. I was told my bill after taxes and fees wiould be $120 a month and it is $150. 

 

Where can I get a copy of my contract and/or and audio transcript to confirm the deal?

Expert

Re: I was misquoted a price when I signed up


Owen35ny wrote:

I was misquoted when I signed my contract. I was told my bill after taxes and fees wiould be $120 a month and it is $150. 

 

Where can I get a copy of my contract and/or and audio transcript to confirm the deal?


No one can tell you what your bill will be "after taxes and fees" because they can't calculate those since they vary between municipalities and states and can vary from month to month.  The best they can do is tell you how much your bill will be when equipment fees are added.



I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
Official Employee

Re: I was misquoted a price when I signed up

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you