Community Forum

I want to pay my bill

Highlighted
New Poster

I want to pay my bill

Hello,

I would like to pay my final bill. When I go online to Bill Pay it says, "Restricted Section" and I cannot pay it. No one calls me back. Perhaps this is because I am out of the country. Can you please provide me with a phone number so I can call and pay my bill?

Highlighted
Expert

Re: I want to pay my bill

@Barry13 Your issue has been escalated to the Comcast Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.

In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy. You can read about our PM Policy here.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Highlighted
Official Employee

Re: I want to pay my bill

Hello Barry13. Thanks for visiting and posting on our Forums. I can assist with researching your old account and providing you with a contact to help you pay that final bill. Please send me a private message and include your full name so I can access your account.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!