I have charges to my current accout bill that are not correct, I have been trying any from of comuintication to let xfinity know that there is an error that needs to be credited. I want to make my current payment but not at the amount currently owed.
I noticed on my last ttwo bills I'm charged $20.99 for Starz and Showtime which I did not order or want. I do not watch much TV and wonder how this happened. My bill had always been 118.03.
I too was charged $8.99 for a STARZ subscription. I had already paid STARZ $4.99 for a 3 month subscription. I've tried every possible way to contact a live xfinity agent to no avail. The "CHAT" option is worthless...automated! I know this is a difficult time with reduced personnel, but we should be able to resolve our issues! HELP!
The Federal Goverment Needs To Regulate This Company .. Gas Company/ Electric Company / ATT / Verizon ect. ect.. One 5 minute Call, Problem Solved.. They know they answere to no one..
Stand in Line ! Customers since 1982 with all 3 Services = TV, Phones, Internet. Frequently Comcast just adds $$ to Billl with NO notice by Statement on Bill, nor E-mail, not etc. Very difficult to contact them to get explanation. Poor Customer Service for years ! Good luck.