Community Forum

I didn’t authorize this

New Poster

I didn’t authorize this

I received an email about a payment of a movie. I didn't authorize any of this in Xfinity on demand. Please, could you tell me how to ask for a refund? It says chat but there is no chat available

Thanks

Official Employee

Re: I didn’t authorize this

Hello, I would like to assist you with this issue from here. Can you provide the full name on the account and phone number or account number? To send a private message click on my name, then click private message me.

New Poster

Re: I didn’t authorize this

Diary of a wimpy kid
New Poster

Re: I didn’t authorize this

Movie on demand!