Community Forum

I didn’t authorize this

New Poster

I didn’t authorize this

I received an email about a payment of a movie. I didn't authorize any of this in Xfinity on demand. Please, could you tell me how to ask for a refund? It says chat but there is no chat available

Thanks

Bronze Problem Solver

Re: I didn’t authorize this

Hello, I would like to assist you with this issue from here. Can you provide the full name on the account and phone number or account number? To send a private message click on my name, then click private message me.


I am a Retired Official Comcast Employee and no longer actively support the Xfinity Forum.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
New Poster

Re: I didn’t authorize this

Diary of a wimpy kid
New Poster

Re: I didn’t authorize this

Movie on demand!