Community Forum

How to verify if I'm not on a contract?

New Poster

How to verify if I'm not on a contract?

Hello-

I'm trying to verify that I'm not on a contract. I was back in 2014 and rolled off that plan to a no term plan. I was told by a CSR and sales rep that I'm not, but I can't find that anywhere in writing. Is it documented anywhere?

 

Thanks for the help.

Bronze Problem Solver

Re: How to verify if I'm not on a contract?

Go to "My Account".  There should be a link to it on the top right of this page. You might need to sign in again.

 

Then, click on "Settings".  Scroll down to the bottom, where it will say "Legal Agreements & Contract".  If you're under a contract, it should be there.  If it isn't, you're not.

Official Employee

Re: How to verify if I'm not on a contract?

pgalletta -- Were you able to find the information you were asking?