Hello, @RickJ1958, thank you for reaching out on our Forum and giving me a chance to help you out. I know this weather has been hitting your area hard, so I hope you and your family are safe and warm. I have your back on this and can definitely look into our credit options. I just responded to our private message.
I am in a similar situation due to the inclement weather of my area. Who should I contact about a potential credit for the days I was without service? Thanks so much in advance!
Hi, @CatherineC1! We just needed to see your post requesting help so we can assist you. Can you please send me a Private Message including your first and last name as it appears on the account? To send me a Private Message, please click my name “ComcastRayana” and click “Send a message."