Community Forum
When I was switching my plans with an agent, they told me that it was a trial and that I was able to cancel it online. I've literally looked everywhere and couldn't find the option to cancel the "trial" service. I honestly don't want to be paying for a TV service I do not use at all, and rather just keep the internet package on my plan. Is there some way I can get rid of the service that was told to me "I can cancel it after the trial online" that is somehow not able to be cancelled?
I have tried to talk to chat service but they said they were not able to do it over chat.