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How can I chat with a human on my iPad. The community forum doesn't work for my question.

New Poster

How can I chat with a human on my iPad. The community forum doesn't work for my question.

I have been trying for almost 45 minutes to figure out how to chat on line with customer service.

Please do not tell me to call. My phone is dead.

I need to speak to someone about  a billing issue. 

The community forum can not handle my problem.

Please connect me to a HUMAN BEING.

 

ENGLISH AS A PRIMARY LANGUAGE PLEASE!!!!!

Gold Problem Solver

Re: How can I chat with a human on my iPad. The community forum doesn't work for my question.

Official Employee

Re: How can I chat with a human on my iPad. The community forum doesn't work for my question.

Hi, Auntrita - I can assist you with the billing concern and answer any questions you have. Please send me a private message with your name, address, and a phone number. Thank you!