I called over the weekend and was supposed to be transferred to home security loyalty, bu the call was disconnected. I called back and the automated system wasn't working either. Can I deal directly with a service representative here? This is getting really aggravating. Thank you.
Hello xfinitatelybad. I have responded to your duplicate post located: http://forums.xfinity.com/t5/Customer-Service/Comcast-is-a-mess/m-p/3053406#M148314
Please refrain from creating duplicate posts about the same topic, as doing so is a violation of Comcast Forum Guidelines.