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Help

New Poster

Help

Anyone know how to contact the customer solutions Department in Harrisburg? I am one month and over eight hours on the phone with Comcast trying to get my $2079 dollars refunded. The supervisor promised to call back by Friday and if not I should call today and ask for her after one hour on the phone today they tell me they can't transfer me. This is systematic customer abuse
Official Employee

Re: Help

Hello Chv1. We apologize for any inconvenience. The only way to reach your local customer solutions department would be by calling our toll free phone number.  I can assist in reviewing your request for refund. Please send me a private message and include your full name, service address, and account number so I can assist you.