Was promised hbo and showtime for one year in may 2017 via chat help. The september bill added hbo/showtime charge back on and agent said they only promised 3 month, never 12 mos. I was promised free hbo and showtime special for a year. They said they removed charge (will check next month bill) but I am still mad as I was promised hbo/showtime free for a year
Hi margaretwalter1, thank you for reaching out and I can assist reviewing notes on your account for you, please send me a private message with your account information (Name on account, address and account number).