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Hard credit check twice within a year?

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Hard credit check twice within a year?

Hi,
I signed up for Comcast Xfinity internet service last year (2016) when I moved for temporary work, I signed up for roughly 3 months. When I signed up I was told that there would not be a hard credit check, nevertheless one was performed without my authorization. I moved to a new location this year and signed up for Comcast and AGAIN a credit check was performed without my authorization. I'm really bothered by the new credit check, but it possible for both to be removed? Thank you.
Official Employee

Re: Hard credit check twice within a year?

Hi guitarharmonics,

 

I've replied to your private message with additional information I will need in order to help get this taken care of. Please reply to the private message when you have a moment. Thanks in advance! 

Official Employee

Re: Hard credit check twice within a year?

@guitarharmonics - Thank you for your patience. I received an update, we already submitted a request to Equifax to mask one of your credit inquiries. Now it's going to be up to Equifax and they should contact you by mail. I will send you more details in PM. 

Official Employee

Re: Hard credit check twice within a year?

Closing old thread