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Gift Card Nightmares

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Gift Card Nightmares

I have currently spend nearly 2 hours on the phone with Comcast Customer Service and the Gift Card Fullfillment center and still no solutions to my issue! I signed up for Comcast services last year and was promised a $150 gift card after 3 months of on time payments. I had some minor delays in the construction of my new home but each time I called to postpone installation, they ensured me I would still receive the $150 Visa gift card. Comcast customer service is now telling me I don't qualify! I am looking for anyone that might help me resolve this beacuse no one over the phone seems to care or want to get this issue resolved. Very frustated at this point!

Official Employee

Re: Gift Card Nightmares

Hi SSteach006, I can review this further for you.  Could you please send me a private message with your full name and phone number?


Thank you