Community Forum

Final Bill

New Poster

Final Bill

How and when can I get a written final bill?!?!

My online account shows a credit, but when I chatted with a representative, they tell me I owe a balance but refuse to give me a written bill. When trying to pay online, it only shows a credit on my account, and not the final amount I owe, how can I pay when I have a credit?


Anyone else have this problem?


As usual, its imposible to get a straight answer from comcast!