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Fees

Regular Visitor

Fees

I just recently switch to internet only and see that tv fees are there. I understand that this will change in my next bill but would like this to be checked.

Official Employee

Re: Fees

Greetings, Nelizabeth! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I certainly understand wanting to know what the extra charges are about when it comes to the bill. Since you recently changed from a package that has TV you are most likely seeing a proration between the old package and the new package. I can certainly look further into this for you. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

 

 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Fees

I'm glad I was able to assist you with getting the internet back up and running at the right speed, Nelizabeth. If you ever need further assistance don't hesitate to reach out to us.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!